Carrier Pre-Selection (CPS)

Choice Numbers virtual call centre Carrier Pre-Select (CPS) is a service allowing you to route your business outgoing calls over network. This will pride your company access to competitive call rates and a wide range of services. To change carriers is simple, Choice Numbers manages the entire process and there's no need to change your existing phone numbers.

Who it's for
CPS is suitable for any customer with BT lines who wishes to access better value call rates by using a simple implementation process with no service interruption.

How this will benefit your business
  • You can save money on a variety of local calls, national and International.
  • You do not have to invest money in hardware and infrastructure.
  • Choice Numbers will work with you to ensure the service meets your business requirements.
  • There is no risk of any calls accidentally leaking back over BTs network.

How it works
  • CPS automatically diverts calls from BT to our network. There is no installation or programming of your equipment and there will be no need to dial a code to activate the service. This means more efficient routing of your calls maximising your savings.
  • We will analyse your needs and complete all order forms required by BT.
  • BT checks the information on the electronic order and, as long as it is correct, the service will be transferred 10 working days later.
  • The service is provided at the local BT exchange meaning that no equipment needs to be installed at your premises. During this time you have the option to cancel the service with no penalty charges.
  • Once the service is activated your calls will be transferred automatically.
  • When changing to Choice Voice, there will be no interruption to your service and all existing telephone numbers can be retained.
  • If at any time you want to override the service and route your calls back to BT you can do this by dialling a simple four digit code.